Privacy Policy

Effective January 1, 2026

Comfort Summerville Insulation Company, summervilleinsulationcompany.com, office@summervilleinsulationcompany.com

Who this policy covers

This policy explains what Comfort Summerville Insulation Company collects when you visit our website, fill out a form or call us, and what we do with it. We're an insulation contractor in Summerville, SC, and we collect only what we need to answer your question, schedule an estimate and do the work.

It applies to this site, starting at our home page, and to the information you give us when you contact us about a job. It doesn't cover other websites you reach through a link on ours, because those sites set their own rules.

What you give us through our forms and calls

When you use our contact form, call us or email us, you usually give us your name, phone number, email address, the address of the property and a short description of the job. You might also mention things like the age of your house, a drafty room or a problem in your attic or crawl space.

Our contact form is run by an outside form service, so what you type goes through that service before it reaches us. We ask only for what we need to get back to you and plan a visit, and you choose what you share.

Analytics and cookies

Like most websites, ours can collect basic technical information automatically when you visit. That includes your browser type, the kind of device you're on, the pages you view, how you arrived at the site and a general location based on your internet connection.

We may use cookies, small files your browser stores, and analytics tools to see which pages people read and where the site needs work. This tells us how the site is used overall. It isn't used to figure out who you are.

You can block or delete cookies in your browser settings. The site will still work, though some features may not behave quite the same.

How we use your information

We use what you give us to reply to you, set up and carry out your estimate, schedule the work, send invoices and follow up on the job. We use site analytics to keep the website working well and to improve what it says.

We don't sell your personal information, and we don't rent or trade it to other companies for their marketing.

When we share it

We share your information only when we need to, to run the business. That covers the services that handle our form, website, analytics, email and billing, and it's limited to what each of them needs to do that job.

We may also share information if the law requires it, to protect our rights or safety or someone else's, or if the business changes ownership.

How long we keep it

We keep your contact and job details for as long as we need them to finish your project, stand behind our work, keep business and tax records and answer any later questions about the job. When we no longer need them, we delete them or keep them in a form that doesn't identify you.

We take reasonable steps to protect what you send us. No website or email system is completely secure, though, so we can't promise that information sent over the internet will never be seen by someone else.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. If we've sent you anything you'd rather not get, tell us and we'll stop.

Depending on where you live, you may have other rights under state law, and we'll honor the ones that apply to you. We may need to confirm who you are before we act on a request, and we may have to keep some records when the law requires it.

Children

Our site is for homeowners and property owners, and it isn't meant for children under 13. We don't knowingly collect information from children. If you believe a child has sent us information, contact us and we'll delete it.

Changes to this policy

We may update this policy as our site or the way we work changes. The current version is always the one posted on this page.

How to raise a privacy question or concern

If you have a question about your information or want to make a request, call us at (843) 285-6022, email us, or use the form on our contact page. We're available Mon–Sun, 7 AM–11 PM, and we'll get back to you as soon as we can.

You can read more about who we are on our about page.